Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kendra Franklin

Kendra Franklin

September 26, 2024

5  out of  5
rating by Kendra Franklin
"All the girls are very helpful! I've never once had a bad experience in the several years I've been with them! Recently had to make a claim and not only did Sandra make sure I had car until mine was fixed, she always handles me so well when I've called crying or angry. I wish that an exaggeration. Lol. She's always taken care of me!"
We responded:
"Kendra, I appreciate your candor and honesty regarding your experience with our team, Sandra especially. We are here for you regardless of your situation, and for many customers that can be in moments of frustration due to experiencing an auto accident or a water leak at their home. We are always happy to help, and Sandra is thrilled to know that she has been able to be a stable force for you over the years. I truly appreciate your business and am so glad to have you as a customer! ~ Blake"
Profile photo of Jose Quintero

Jose Quintero

September 18, 2024

5  out of  5
rating by Jose Quintero
"Awesome people, very friendly and good at their job. Courtney went above and beyond to help me out!"
We responded:
"Jose, we really appreciate you and your business!! Thanks so much for the kind words and generous compliments. We look forward to serving you for many years to come! ~ Blake"
Profile photo of Eugene Tan

Eugene Tan

September 11, 2024

5  out of  5
rating by Eugene Tan
"I spoke with Miss Anita McCoellan today regarding my insurance plan. She is my favourite person to talk to, very nice and polite, and always happy to answer all the questions i have. I wish everybody are like you Maam, it makes everything easy."
We responded:
"Eugene, I am so glad to hear that you had such a good experience working with Anita. Her years of experience have made her an invaluable asset to our office, and she has a true passion for helping customers. I appreciate your willingness to share your experience, and I am thrilled to have you as a customer! ~ Blake"
Profile photo of nobody nobody

nobody nobody

September 4, 2024

5  out of  5
rating by nobody nobody
"Very helpful and professional but most of all Courtney was so patient and walked me through the process"
We responded:
"We are so happy to have you as a customer and we appreciate you sharing your experience with Courtney! Thank you for giving us the opportunity to earn your business. Courtney has a natural gift of listening and identifying needs so that she can make helpful recommendations for our customers, and I am thrilled to hear that you found her counsel to be helpful. Again, we are so happy to have your business with us! ~ Blake "
Profile photo of Brian and Christi Stark

Brian and Christi Stark

August 14, 2024

5  out of  5
rating by Brian and Christi Stark
"Courtney was beyond helpful every step of the way in getting us quotes for home and auto insurance! She got us MORE coverage at a better rate than we were paying before. She explained everything we had questions about and was so good about communicating throughout the process. We truly felt like we were in great hands and would happily recommend her to anyone looking for insurance."
We responded:
"Brian and Christi, I am thrilled to hear that you had such a good experience working with Courtney! Thank you so much for sharing that with us! Courtney is committed to customer satisfaction and to ensuring a seamless transition. She focuses on finding ways to save while also making sure that our customers understand their policies and options. We are here for you anytime, and we look forward to working with you for many years to come!! ~ Blake"
Profile photo of Robynne Cox

Robynne Cox

July 29, 2024

5  out of  5
rating by Robynne Cox
"Courtney was absolutely amazing and and so kind and helpful, definitely made the whole thing a smooth process!!"
We responded:
"It is always good to hear our customers share how much they enjoy working with us. Thanks so much for your kind words regarding your experience with Courtney, Robynne! She strives to focus on customers' needs and really works to go the extra mile to make the insurance process smooth. We appreciate your business and we are grateful to have you as a customer!! ~ Blake"
Profile photo of Kilnam Cha

Kilnam Cha

July 24, 2024

5  out of  5
rating by Kilnam Cha
"Our house got flooded due to a broken toilet water supply connector. It was disastrous for us, but State Farm was there to alleviate our pain. One phone call to our agent Blake was all we needed. His office sent Ron Allen, who assessed the damage and gave us a big check for the needed repairs. Although I’ve often complained about our homeowner’s insurance premiums increasing yearly, State Farm has consistently been there for us whenever disaster struck, and for that we are grateful."
We responded:
"Kilnam, thank you for sharing your experience with us. I wouldn't wish a massive water leak on anyone, but I am so grateful to be able to step in and help you during this stressful time. We take an immense amount of pride in being there for our customers when things go wrong, and we are grateful that you and your family continue to trust us with your home insurance. Of course we are all too familiar with the fact that home and auto insurance rates have been volatile over the past few years, and I appreciate the opportunity to meet and have a conversation with you about your policies and what options you have to impact them. My office is always here for you when you need us, and we so very much appreciate your continued loyalty. We look forward to serving you for many years to come!! "
Profile photo of Joelie Rain

Joelie Rain

July 19, 2024

5  out of  5
rating by Joelie Rain
"Amazing customer service from Courtney!"
We responded:
"Thanks so much for sharing your wonderful experience with our office, Joelie! I am so glad to hear that you received such good customer service from Courtney! She is committed to going the extra mile for our customers and I'm so glad that your experience reflects that. We appreciate you and your business! ~ Blake"
Profile photo of Glenn Kramer

Glenn Kramer

July 18, 2024

5  out of  5
rating by Glenn Kramer
"Very professional and courteous. Very knowledgeable and understood what I was looking for. Glad I turned to State Farm Insurance."
We responded:
"Glenn, we always love to hear from our customers that they are glad about the decision to turn to us! I am thrilled that you found us to be professional, courteous & knowledgeable. We appreciate your business very much, and we look forward to serving you! ~ Blake"
Profile photo of Gerard Thompson

Gerard Thompson

July 16, 2024

5  out of  5
rating by Gerard Thompson
"Highly recommend! Incredible service, fantastic prices, and very friendly staff. I highly recommend Courtney. You will save money"
We responded:
"Thanks so much for the great review of your experience with us, Gerard! Courtney is deeply committed to ensuring that customers have opportunities to explore all of the ways they can save with us, and I'm so glad to hear that your time with her was well spent. We are so glad to have you as a customer, and we look forward to working with you! ~ Blake"
Profile photo of Paris Robertson

Paris Robertson

July 13, 2024

5  out of  5
rating by Paris Robertson
"Blake Williams StateFarm is the best! I am so grateful to be back home. I left and went to other companies to get a cheaper bundle deal with home and Auto insurance, and I just had to come back to the best customer service I have ever had! I no longer live in Abilene, TX, but I’d rather have insurance with Blake Williams, no matter the distance. Thank you so much Anita and Courtney for helping my family with our life and Auto insurance and we are so happy to have Blake Williams Auto Insurance protect our family needs."
We responded:
"Paris, what a great review of your continued experience with us!! We know that circumstances can change and that customers sometimes choose to find other carriers for various reasons, but it always such a pleasure to have former patrons return to us. We appreciate your business so very much, and I am so glad that you had such a great experience with Anita and Courtney!! They are customer focused and always give their best effort in taking care of people. We appreciate your business and we look forward to serving you for many years to come!! ~ Blake"
Profile photo of James Earnest

James Earnest

June 27, 2024

5  out of  5
rating by James Earnest
"Best insurance I’ve ever had they are all good people top notch and Courtney is above and beyond she’s great"
We responded:
"Thanks so much for sharing such a wonderful review of your experience with us, Jimmy!! We appreciate your business and we are so glad you felt well taken care of by Courtney. We are here for you anytime you need us! ~ Blake"
Profile photo of Emily McCarty

Emily McCarty

June 12, 2024

5  out of  5
rating by Emily McCarty
"I did business with this State Farm office from 2017-2019 and cancelled my renters policy for a few years since I didn’t need it anymore. When I was ready to rent again, they were the first company I thought of to get a policy with! They’re efficient, personable, and they know what they’re doing! I don’t live in Abilene, but they can insure you no matter where you live in Texas! I highly recommend using this office! Thank you to Blake, Courtney, and the rest of their team for all that y’all do!"
We responded:
"Emily, we are so glad to have you back at our office!! We deeply appreciate your kind words regarding your past and most recent experience working with us. It's so nice to hear that despite all the choices you have (despite not living in Abilene anymore), that you still elected to have us help you with your insurance needs. We are here for you anytime, and we look forward to serving you for a long time to come!! ~ Blake "
Profile photo of Krystal Guinn

Krystal Guinn

May 8, 2024

5  out of  5
rating by Krystal Guinn
"Courtney did a great job. She help me get my auto insurance lowered. Explained every thing in detail."
We responded:
"I am so glad to hear about your great experience working with Courtney!! We really appreciate you taking the time to acknowledge her work and effort on your behalf. Courtney takes great pride in working with customers to make sure they understand their auto insurance coverage and that they know about all of their discounts!! I am so glad you are happy with her service! Thank you for your business! ~ Blake"
Profile photo of Wichere Soeun

Wichere Soeun

April 16, 2024

5  out of  5
rating by Wichere Soeun
"I was shopping around for a new insurance as my current one was getting really expensive. I reached out to this office and was put in contact with Courtney. She was very knowledgeable and was able to set me up with state farm. Great customer service and I'm glad I made the switch!"
We responded:
"We are so glad that you decided to shop around for a new insurance company, Wichere!! Courtney does a great job working with new customers to help them understand some of the more confusing aspects of insurance. She really enjoys explaining price points, discounts and coverages in a way that is easy to understand, and many of our customers have benefitted from that. We appreciate you and your business, and we are thankful for your kind words and review of our office!! ~ Blake"
Profile photo of Matt Grubbs

Matt Grubbs

March 27, 2024

5  out of  5
rating by Matt Grubbs
"Courtney was awesome and answered all my questions!!!"
We responded:
"We are so glad to hear that you had such good customer service from Courtney, Matt!! She does a great job of working with customers and taking a full inventory of their needs, and I'm glad that you feel well taken care of. We are grateful for your business and are here for you anytime!! Thanks again! ~ Blake"
Profile photo of Kevin Hall

Kevin Hall

March 23, 2024

5  out of  5
rating by Kevin Hall
"I have been extremely satisfied with the staff at Blake Williams State Farm agency. Everything they did was quick, efficient and got the job done without me having to ask them to do it. Sandra Rogers is super! She was and has always been a very kind person when dealing with insurance needs that I have. I couldn't ask for better."
We responded:
"Thanks so much for your kind words about our agency, and specifically for recognizing Sandra's experience, caring personality and hard work! She has been a rock star with over 31 years of experience working for State Farm agents! We appreciate your business, Kevin. ~ Blake & Team"
Profile photo of Devan Huff

Devan Huff

March 9, 2024

5  out of  5
rating by Devan Huff
"I love this office, everyone is so friendly and helpful. I have had two claims and they handled them quite efficiently! Thank you!"
We responded:
"Thanks so much for the review, Devan!! Going through a claim can be quite the frustrating experience sometimes, and our goal is to make it as smooth as possible for our customers. We are so happy to hear that we achieved our goal for you, and we certainly appreciate you sharing that with others! We are grateful for your business!! ~ Blake"
Profile photo of Robert Marion

Robert Marion

March 6, 2024

5  out of  5
rating by Robert Marion
"The entire process of addressing every step of the claim was very professional and carried out with sincere concern for best outcomes. I had complete confidence that everything would be handled to provide solutions at every point of our challenges. Great interactions that provided a calm which was/is a significant “storm” in our lives."
We responded:
"Thanks so much for the five star review, Robert!!! We appreciate you and your business!! We know that claims can be quite the ordeal in some cases, but we are happy to hear that you were more than pleased with your interactions with our office. We look forward to serving you for a long time to come! ~ Blake"
Profile photo of Susan Moody

Susan Moody

January 28, 2024

5  out of  5
rating by Susan Moody
"His staff went out of their way to help me. I appreciate that. Very friendly and understanding."
We responded:
"Susan, we are always happy to help out our customers! Thanks so much for sharing your experience with our office. We strive to provide prompt, friendly and accurate service in all cases and we are so glad to hear that we met your expectations. We appreciate you and your business, and we look forward to seeing you again soon! ~ Blake"
Profile photo of gabriel hewitt

gabriel hewitt

January 26, 2024

5  out of  5
rating by gabriel hewitt
"Courtney H. was very helpful and cut our policy more than half when we switched over to State Farm."
We responded:
"Gabriel, we are so glad to hear that we were able to help you save so much money on your insurance policy!! Thanks for sharing that in your review of our work for you. Courtney does a great job of explaining coverage and discounts to customers, and she always looks for any way she can to help people save money. Insurance can be complicated, and we try to focus on empowering our customers make decisions that provide the right balance of price and coverage. Thanks so much for your business; we appreciate you!! ~ Blake"
Profile photo of Cynthia Nelson

Cynthia Nelson

January 25, 2024

5  out of  5
rating by Cynthia Nelson
"Just moved from Cali to Texas and was having a hard time finding decent insurance at a fair price. Courtney reached out after I submitted an online quote to help me. She was patient even though I took awhile to respond. She made sure I had the right coverage, and was getting the best price. She made sure I knew what to expect moving forward. She followed up once everything was finalized. I am so grateful for the great service I have receiced and will definitely refer Courtney at Blake Williams State Farm to anyone looking for insurance!"
We responded:
"Cynthia, we are so happy that you shared your wonderful experience working with Courtney!! She is always happy to take her time working with customers to make sure that they have the right coverage in place for the best price, and she focuses on setting, meeting & EXCEEDING expectations. We are so thrilled to have you as a customer, and we are grateful for your kind review! ~ Blake"
Profile photo of Rudy Calsoncin

Rudy Calsoncin

January 11, 2024

5  out of  5
rating by Rudy Calsoncin
"A very smooth local response, solid quote, seamless transition I’m happy Great experience overall Rudy"
We responded:
"Rudy, thanks so much for sharing your wonderful experience with us!! We are so glad to hear that you felt that everything went smoothly and according to plan. We are grateful for your business, and we really appreciate your willingness to share your experience with others. Thank you!! ~ Blake"
Profile photo of Hunter Echelberry

Hunter Echelberry

January 9, 2024

5  out of  5
rating by Hunter Echelberry
"They're super cool, all the people up there are nice,like they actually care."
We responded:
"Hunter, we are thrilled to have you as a customer and we are proud to hear you share your thoughts on your interactions with our office! We have a goal of developing relationships with all of our customers, and by your words it's evident we have a great start on achieving that goal with you. We are grateful for your business!! ~ Blake"
Profile photo of Shawn Grubbs

Shawn Grubbs

January 4, 2024

5  out of  5
rating by Shawn Grubbs
"Courtney always has great service and a great attitude. She is very knowledgeable and always has the answers to any questions I have."
We responded:
"Shawn, we greatly appreciate you and your business, and we are so thankful for the review you left for Courtney. Her attitude and service are second to none, and she really enjoys spending time with customers such as yourself to answer questions and provide solutions. Thanks so much for your loyalty and thank you again for taking the time to let others know how valuable you found Courtney's help to be! We look forward to serving you for many years to come!! ~ Blake"