State Farm® Insurance Agent Blake Williams

"Jennifer made the process of changing insurance and getting coverage in TX while living in another state easy! She was knowledgeable, helpful and positive. Thank you!"

"I’ve had State Farm Insurance on my houses and cars for over 45 years and have been with Blake Williams since he came. ALL of my dealings have been outstanding including my most recent change in auto due to a new purchase.

I’ll never leave State Farm."

"Excellent customer service! So thankful to be working with them. Jennifer made everything very simple! I definitely recommend."

"Very pleasant, supportive, reliable"

"Courtney was very kind and helpful in helping me get into my own auto insurance for the first time!"

"Blake Edward’s State Farm Insurance, thank you Jennifer. You were very helpful and took your time to answer my questions today. I appreciate you and the staff at Blake Edward’s State Farm. Thanks again."

"Always an amazing experience! Professional, friendly, and exceeded my expectations. Highly recommend!”"

"Courtney was extremely kind & helpful! I was glad to move my family’s 4 vehicles to her at State Farm. Very seamless process from start to finish."

"My StateFarm is the best! Everyone goes above and beyond to help us. We are currently working with Jennifer on a claim and she has been AMAZING! Thank you so much for the excellent service you provide!"

"Blake Williams State Farm has been so helpful. Courtney absolutely knows insurance and will help you get exactly what you need at the most reasonable price possible. She got my $250 Allstate policy down to $184 in no time at all. If you’re looking for a friendly, down home insurance company with very reasonable prices then Blake Williams State Farm is exactly where you want to go!"

"We went from initial inquiry to bound coverage with minimal effort and super fast. Glad we stayed local. Thanks for the excellent service Courtney."

"Every single person in this office was always friendly and helpful.
I highly recommend this office to anyone in Abilene.
Ms. Anita a huge thank you for making payments easy and for just being the wonderful person you are."

"I had a wonderful experience with Insurance Agent, Courtney! She was very kind, understanding, and accommodating to my needs. I really appreciated her professionalism and great customer service!"

"Our roof had to be replaced and the Blake Williams handled everything quickly & professionally. We were very pleased with their assistance. Highly recommend them."

"Courtney was so helpful to me! She answered all of my questions and worked quickly making the process very simple! She was professional and kind and got the job done! I would recommend anyone to be insured here, and to work with Courtney!"

"I’ve been a loyal State Farm customer since 2009. The amount of money that State Farm has made off of me all these years, is staggering, with home and auto insurance. I needed to file a claim on my truck, which I did, and they ended up denying coverage, stating that it happened before I got the vehicle. I even talked with my local agent, trying to see if he could do anything, and he was unsuccessful. I got an inspection report from the selling dealer, which showed all was fine, passed that along to claims and after it taking 3 more weeks of them fiddling around, they called and said the claim is approved. This claim was filed a month and a half ago, and because of their fiddling around, I took out a loan to get my own vehicle repaired. It cost $3200 to fix my vehicle. The other estimate I got was $3700. Another week later, still no payment link, so I call, leave a message, and don’t get a call back. Finally an email coms with “your claim payment is ready!” To the tune of $285 after my $500 deductible!! I’m sorry, are you quoting adorable Lego prices for parts????? State Farm has done nothing but continue to go up over the last few years, and when a loyal customer (with only two claims in all that time if I remember right - both claims being small) needs a resolution, they hide behind the curtain and deny coverage, then let’s dangle the carrot of $285 and take it or leave it. They actually called me this morning from claims, said “well we found a part for $1,000 less and that is the price we are going with, because that part is cheaper and not OEM and that part will get your vehicle back to like new condition.” On a 2023 model vehicle with 24,000 miles!!! For being in business over 100 years, you’d think that they would do what needs to be done to keep their loyal customers, but in the end, only the bottom line matters. Their slogan is, “like a good neighbor, State Farm is there.” Based off of my experience with my claim, this is sadly not the truth. I needed a neighbor and I was not able to drive my truck for a month and a half. Cost aside, the mental stress this has caused me, no dollar amount can be put on that! Why are we paying for insurance and have brick and mortar agent offices, when it doesn’t do any good? Explain to me what purpose they serve? They’re super eager to take my payment every month, but not super eager to take care of their customers when the time comes. This is proof that customer service is dead. If a big company like this can’t get it right, I’d say we’re doomed."

"I’ve been with this company for over a decade and they are always friendly a keep me informed of any changes to my policy. I love that they’re able to answer questions that I have and are readily available to assist."

"State Farm has been a blessing to me this year! Currently worked with Courtney to get my homeowners insurance and she kept me updated and aware of everything through the whole process! Great company and very friendly staff."

"Jennifer was a great help with my claim! Excellent customer service!"

"Blake Williams office is absolutely a 10 star office. Everyone is kind and very efficient. Will never change agents."

"Our family has been a customer of Blake Williams for over 10 years, and the experience has always been outstanding. Courtney, Sandra, Anita, and the entire team consistently provide top-notch customer service. They are prompt, kind, and professional. No better service than Blake Williams!"

"Blake Williams has an excellent team that responds promptly to your concerns! Thank you Jennifer Tollett for all your help with my renters insurance!"

"I just want to thank Jennifer, Courtney and Anita and Blake so much for always being available and so sweet when I call or need any help!!
Also the insurance rates are amazing! I have save so much money.
Thank you again for all yall do for us!
❤❤❤"

"Courtney was the person that helped us with our car insurance. We called for a quote and had one within 15 minutes. Courtney was very helpful and she explained things so we could understand everything. We went to the office and everyone made us feel very welcome. Blake came and introduced himself while Courtney was working with us. We highly recommend Blake Williams State Farm Insurance. Courtney was GREAT!"

"The experience with State Farm was outstanding they were very helpful in getting the claim taken care quickly I would highly recommend them Sandra and Tiffany went out of their way to make sure we understood everything clearly they were awesome and I will continue to have them as my insurance company"