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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Gerben

Kayla Gerben

December 4, 2024

5  out of  5
rating by Kayla Gerben
"Anita is such a genuine good soul and has seriously gone above and beyond to help me in any way she can. Blessed to have such a good team there ❤️"
We responded:
"I am so happy to hear about your great experience with Anita, Kayla! She has quite the following at our office. Many of our customers share your opinion and feel well looked after by the attention she provides, and they would agree that she does indeed go above and beyond! I am most grateful for your business, ma'am. Thank you! ~ Blake"
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Tony

December 2, 2024

5  out of  5
rating by Tony
"Lowered my rate by 25%, helpful and sociable"
We responded:
"Tony, thank you for sharing helpful information about your experience with our team! We appreciate your business and are so glad to hear that you found our office to be helpful and easy to work with. We look forward to continuing to work with you! ~ Blake"
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Sherry Harty

November 26, 2024

5  out of  5
rating by Sherry Harty
"I absolutely love State Farm! Not only are the people in the office super friendly but they know what they're doing. They're very honest and will help you however they can. Courtney went above and beyond, with a last minute call from me, to help me. I'm eternally grateful that she was able to accomplish this quickly, professionally and with a bit of humor between us. 10 🌟 and big kudos to the whole office!"
We responded:
"Wow, Sherry!! Thank you so much for the kind words and the vote of confidence in our office!!! It's so kind of you to share your experience with us, and Courtney in particular. She loves to go above and beyond for our customers, and she does so on a regular basis. She has quite the fan following and you can no doubt see why...she does great work with a great attitude!!! Thank you so much for your business, ma'am. We appreciate you!! ~ Blake"
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E Kay

November 22, 2024

5  out of  5
rating by E Kay
"Blake Edward’s State Farm Insurance, thank you Sandra Roger’s, you were with me through the whole process of getting my new roof. You and State Farm did everything y’all said you would do, quickly and professionally. Thanks again Sandra"
We responded:
"I can't think of a better endorsement than this, EJ! Thank you so much for sharing your experience. The claims process can be confusing, overwhelming, time-consuming and frustrating! Sandra takes a great deal of pride in empathetically working with customers to assist throughout the process. She understands that the stress of replacing a roof isn't something that most people experience every day, and that's why she focuses on covering all of the details to help it go as smoothly as possible. Above all else, I am so glad that you felt that State Farm delivered on the promise that we make to our customers. We always want to meet expectations by doing what we say and keeping customers satisfied. I really appreciate you sharing your thoughts for others to see! ~ Blake (Williams) "
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Lauren Finger

November 22, 2024

5  out of  5
rating by Lauren Finger
"Andy and Sandra were very helpful and offered to answer any questions we had. We are very satisfied with our experience. Thank you!"
We responded:
"Lauren, I am thrilled to know that you had such a good experience working with Sandra and Andy. They are great at what they do, and they both enjoy seeing the fruits of their labor fulfilled in the result of satisfied customers. We are so happy to have your insurance policies with us and we look forward to continuing to serve you! ~ Blake"
Profile photo of Jon Finger

Jon Finger

November 21, 2024

5  out of  5
rating by Jon Finger
"Great help and service, with a smile, by Andy and the entire staff."
We responded:
"Thanks so much for sharing your experience with our office, Jon! I am so glad to hear that you were pleased the service you received from Andy and the rest of the team. We appreciate your business greatly! ~ Blake"
Profile photo of Kendra Franklin

Kendra Franklin

September 26, 2024

5  out of  5
rating by Kendra Franklin
"All the girls are very helpful! I've never once had a bad experience in the several years I've been with them! Recently had to make a claim and not only did Sandra make sure I had car until mine was fixed, she always handles me so well when I've called crying or angry. I wish that an exaggeration. Lol. She's always taken care of me!"
We responded:
"Kendra, I appreciate your candor and honesty regarding your experience with our team, Sandra especially. We are here for you regardless of your situation, and for many customers that can be in moments of frustration due to experiencing an auto accident or a water leak at their home. We are always happy to help, and Sandra is thrilled to know that she has been able to be a stable force for you over the years. I truly appreciate your business and am so glad to have you as a customer! ~ Blake"
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Jose Quintero

September 18, 2024

5  out of  5
rating by Jose Quintero
"Awesome people, very friendly and good at their job. Courtney went above and beyond to help me out!"
We responded:
"Jose, we really appreciate you and your business!! Thanks so much for the kind words and generous compliments. We look forward to serving you for many years to come! ~ Blake"
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Eugene Tan

September 11, 2024

5  out of  5
rating by Eugene Tan
"I spoke with Miss Anita McCoellan today regarding my insurance plan. She is my favourite person to talk to, very nice and polite, and always happy to answer all the questions i have. I wish everybody are like you Maam, it makes everything easy."
We responded:
"Eugene, I am so glad to hear that you had such a good experience working with Anita. Her years of experience have made her an invaluable asset to our office, and she has a true passion for helping customers. I appreciate your willingness to share your experience, and I am thrilled to have you as a customer! ~ Blake"
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nobody nobody

September 4, 2024

5  out of  5
rating by nobody nobody
"Very helpful and professional but most of all Courtney was so patient and walked me through the process"
We responded:
"We are so happy to have you as a customer and we appreciate you sharing your experience with Courtney! Thank you for giving us the opportunity to earn your business. Courtney has a natural gift of listening and identifying needs so that she can make helpful recommendations for our customers, and I am thrilled to hear that you found her counsel to be helpful. Again, we are so happy to have your business with us! ~ Blake "
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Brian and Christi Stark

August 14, 2024

5  out of  5
rating by Brian and Christi Stark
"Courtney was beyond helpful every step of the way in getting us quotes for home and auto insurance! She got us MORE coverage at a better rate than we were paying before. She explained everything we had questions about and was so good about communicating throughout the process. We truly felt like we were in great hands and would happily recommend her to anyone looking for insurance."
We responded:
"Brian and Christi, I am thrilled to hear that you had such a good experience working with Courtney! Thank you so much for sharing that with us! Courtney is committed to customer satisfaction and to ensuring a seamless transition. She focuses on finding ways to save while also making sure that our customers understand their policies and options. We are here for you anytime, and we look forward to working with you for many years to come!! ~ Blake"
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Robynne Cox

July 29, 2024

5  out of  5
rating by Robynne Cox
"Courtney was absolutely amazing and and so kind and helpful, definitely made the whole thing a smooth process!!"
We responded:
"It is always good to hear our customers share how much they enjoy working with us. Thanks so much for your kind words regarding your experience with Courtney, Robynne! She strives to focus on customers' needs and really works to go the extra mile to make the insurance process smooth. We appreciate your business and we are grateful to have you as a customer!! ~ Blake"
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Kilnam Cha

July 24, 2024

5  out of  5
rating by Kilnam Cha
"Our house got flooded due to a broken toilet water supply connector. It was disastrous for us, but State Farm was there to alleviate our pain. One phone call to our agent Blake was all we needed. His office sent Ron Allen, who assessed the damage and gave us a big check for the needed repairs. Although I’ve often complained about our homeowner’s insurance premiums increasing yearly, State Farm has consistently been there for us whenever disaster struck, and for that we are grateful."
We responded:
"Kilnam, thank you for sharing your experience with us. I wouldn't wish a massive water leak on anyone, but I am so grateful to be able to step in and help you during this stressful time. We take an immense amount of pride in being there for our customers when things go wrong, and we are grateful that you and your family continue to trust us with your home insurance. Of course we are all too familiar with the fact that home and auto insurance rates have been volatile over the past few years, and I appreciate the opportunity to meet and have a conversation with you about your policies and what options you have to impact them. My office is always here for you when you need us, and we so very much appreciate your continued loyalty. We look forward to serving you for many years to come!! "
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Joelie Rain

July 19, 2024

5  out of  5
rating by Joelie Rain
"Amazing customer service from Courtney!"
We responded:
"Thanks so much for sharing your wonderful experience with our office, Joelie! I am so glad to hear that you received such good customer service from Courtney! She is committed to going the extra mile for our customers and I'm so glad that your experience reflects that. We appreciate you and your business! ~ Blake"
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Glenn Kramer

July 18, 2024

5  out of  5
rating by Glenn Kramer
"Very professional and courteous. Very knowledgeable and understood what I was looking for. Glad I turned to State Farm Insurance."
We responded:
"Glenn, we always love to hear from our customers that they are glad about the decision to turn to us! I am thrilled that you found us to be professional, courteous & knowledgeable. We appreciate your business very much, and we look forward to serving you! ~ Blake"
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Gerard Thompson

July 16, 2024

5  out of  5
rating by Gerard Thompson
"Highly recommend! Incredible service, fantastic prices, and very friendly staff. I highly recommend Courtney. You will save money"
We responded:
"Thanks so much for the great review of your experience with us, Gerard! Courtney is deeply committed to ensuring that customers have opportunities to explore all of the ways they can save with us, and I'm so glad to hear that your time with her was well spent. We are so glad to have you as a customer, and we look forward to working with you! ~ Blake"
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Paris Robertson

July 13, 2024

5  out of  5
rating by Paris Robertson
"Blake Williams StateFarm is the best! I am so grateful to be back home. I left and went to other companies to get a cheaper bundle deal with home and Auto insurance, and I just had to come back to the best customer service I have ever had! I no longer live in Abilene, TX, but I’d rather have insurance with Blake Williams, no matter the distance. Thank you so much Anita and Courtney for helping my family with our life and Auto insurance and we are so happy to have Blake Williams Auto Insurance protect our family needs."
We responded:
"Paris, what a great review of your continued experience with us!! We know that circumstances can change and that customers sometimes choose to find other carriers for various reasons, but it always such a pleasure to have former patrons return to us. We appreciate your business so very much, and I am so glad that you had such a great experience with Anita and Courtney!! They are customer focused and always give their best effort in taking care of people. We appreciate your business and we look forward to serving you for many years to come!! ~ Blake"
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James Earnest

June 27, 2024

5  out of  5
rating by James Earnest
"Best insurance I’ve ever had they are all good people top notch and Courtney is above and beyond she’s great"
We responded:
"Thanks so much for sharing such a wonderful review of your experience with us, Jimmy!! We appreciate your business and we are so glad you felt well taken care of by Courtney. We are here for you anytime you need us! ~ Blake"
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Emily McCarty

June 12, 2024

5  out of  5
rating by Emily McCarty
"I did business with this State Farm office from 2017-2019 and cancelled my renters policy for a few years since I didn’t need it anymore. When I was ready to rent again, they were the first company I thought of to get a policy with! They’re efficient, personable, and they know what they’re doing! I don’t live in Abilene, but they can insure you no matter where you live in Texas! I highly recommend using this office! Thank you to Blake, Courtney, and the rest of their team for all that y’all do!"
We responded:
"Emily, we are so glad to have you back at our office!! We deeply appreciate your kind words regarding your past and most recent experience working with us. It's so nice to hear that despite all the choices you have (despite not living in Abilene anymore), that you still elected to have us help you with your insurance needs. We are here for you anytime, and we look forward to serving you for a long time to come!! ~ Blake "
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Krystal Guinn

May 8, 2024

5  out of  5
rating by Krystal Guinn
"Courtney did a great job. She help me get my auto insurance lowered. Explained every thing in detail."
We responded:
"I am so glad to hear about your great experience working with Courtney!! We really appreciate you taking the time to acknowledge her work and effort on your behalf. Courtney takes great pride in working with customers to make sure they understand their auto insurance coverage and that they know about all of their discounts!! I am so glad you are happy with her service! Thank you for your business! ~ Blake"
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Wichere Soeun

April 16, 2024

5  out of  5
rating by Wichere Soeun
"I was shopping around for a new insurance as my current one was getting really expensive. I reached out to this office and was put in contact with Courtney. She was very knowledgeable and was able to set me up with state farm. Great customer service and I'm glad I made the switch!"
We responded:
"We are so glad that you decided to shop around for a new insurance company, Wichere!! Courtney does a great job working with new customers to help them understand some of the more confusing aspects of insurance. She really enjoys explaining price points, discounts and coverages in a way that is easy to understand, and many of our customers have benefitted from that. We appreciate you and your business, and we are thankful for your kind words and review of our office!! ~ Blake"
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Matt Grubbs

March 27, 2024

5  out of  5
rating by Matt Grubbs
"Courtney was awesome and answered all my questions!!!"
We responded:
"We are so glad to hear that you had such good customer service from Courtney, Matt!! She does a great job of working with customers and taking a full inventory of their needs, and I'm glad that you feel well taken care of. We are grateful for your business and are here for you anytime!! Thanks again! ~ Blake"
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Kevin Hall

March 23, 2024

5  out of  5
rating by Kevin Hall
"I have been extremely satisfied with the staff at Blake Williams State Farm agency. Everything they did was quick, efficient and got the job done without me having to ask them to do it. Sandra Rogers is super! She was and has always been a very kind person when dealing with insurance needs that I have. I couldn't ask for better."
We responded:
"Thanks so much for your kind words about our agency, and specifically for recognizing Sandra's experience, caring personality and hard work! She has been a rock star with over 31 years of experience working for State Farm agents! We appreciate your business, Kevin. ~ Blake & Team"
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Devan Huff

March 9, 2024

5  out of  5
rating by Devan Huff
"I love this office, everyone is so friendly and helpful. I have had two claims and they handled them quite efficiently! Thank you!"
We responded:
"Thanks so much for the review, Devan!! Going through a claim can be quite the frustrating experience sometimes, and our goal is to make it as smooth as possible for our customers. We are so happy to hear that we achieved our goal for you, and we certainly appreciate you sharing that with others! We are grateful for your business!! ~ Blake"
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Robert Marion

March 6, 2024

5  out of  5
rating by Robert Marion
"The entire process of addressing every step of the claim was very professional and carried out with sincere concern for best outcomes. I had complete confidence that everything would be handled to provide solutions at every point of our challenges. Great interactions that provided a calm which was/is a significant “storm” in our lives."
We responded:
"Thanks so much for the five star review, Robert!!! We appreciate you and your business!! We know that claims can be quite the ordeal in some cases, but we are happy to hear that you were more than pleased with your interactions with our office. We look forward to serving you for a long time to come! ~ Blake"